SEPA mandates

Mandates are the legal authorization for collecting SEPA debits. They represent the approval of the payer to collect the payment via SEPA debit to the payment recipient, as well as the instructions to the payer's bank to redeem the direct debit.

This page can only be accessed if the mandate administration is turned on in the preferences under SEPA payments. Independent from this setting, SEPA mandates are also displayed in the Recipient overview and can also be recorded and edited from there.

To create a new entry, click New SEPA mandate, which will take you to the page Record new SEPA mandate. The other functions on this page are described in the section Recipients.

Note: If multiple tenants are set up and the logged-in user is assigned to multiple tenants, there is the button All tenants on this page. If you click this, a drop-down list opens, which lets you select a tenant and thus reduce the overview to this one. Furthermore, in this case there is a drop-down list each on the pages for entering, editing and importing, with which you can assign the SEPA mandate to a tenant.

Figure: Overview of the SEPA mandates