In addition to the standard customer protocols in text or XML format (PTK/HAC), many banks provide processing or error protocols as messages for the SEPA order types transfer, instant transfer, direct debit, recall and international credit transfer.
The top checkbox switches the retrieval for all order types on or off, the other checkboxes are for the respective order type. Switch checkboxes off if the bank does not provide these messages to avoid error messages during retrieval.
From the first retrieval, the date is displayed here and the next retrievals are started from the date entered here. If you are missing notifications, you can enter a previous reference date or select one from a pop-up calendar and retrieve the data again under Orders – Notifications. This requires the retrieval method From-To.
Banks provide the retrieval data per customer, which means per company for all subscribers. With the preset retrieval method From-To, the data is retained on the EBICS bank server after a retrieval and can be retrieved again. The retrieval method New causes the data to be deleted after the first retrieval from the bank. It is advisable to retain the preset value From-To to enable renewed retrievals from a reference date. If you use other programs in your company apart from BL Banking Web, the setting From-To is necessary so that data remains available for other programs after a retrieval.
Enter the identifier used or the BTF for the desired SEPA fetch order types. The predefined values depend on the EBICS version of the bank:
Check in your user profile on the tab Order types whether the required order types have been configured for you in the EBICS bank server.